Welcome to Lily Rose Lashes. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make purchases from our website, https://lily-roselashes.co.uk. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Name
• Email Address
• Phone Number
• Shipping Address
• Billing Address
• Payment Information (processed securely by third-party payment processors)
• Order History
• IP Address (for fraud prevention and security purposes)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support.
• Send you updates regarding your order.
• Improve our website and customer experience.
• Communicate marketing and promotional offers (with your consent).
• Prevent fraud and ensure the security of our website.

3. Data Sharing

We do not sell or share your personal information with third parties, except:

• Service Providers: We may share your information with trusted partners who help us operate our website (e.g., shipping providers, payment processors).
• Legal Requirements: If required by law or to protect our rights, we may disclose your information to comply with legal processes.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, such as remembering your preferences and tracking website usage. You can control or disable cookies through your browser settings.

5. Data Security

We take reasonable precautions to safeguard your personal information. All sensitive data, such as payment information, is processed through secure servers and encrypted connections.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw your consent for marketing communications at any time.
• Request that we stop processing your data under certain circumstances.

To exercise your rights, please contact us via our Contact Us page.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us through our Contact Us page.